Privacy policy.
LAST UPDATED: September 2026
1. Data controller
The controller of the personal data collected via the website www.behomepartners.be is:
BE HOME PROJECT SRL Avenue du Centenaire 53/4 1400 Nivelles Belgium Company number (CBE): 0830.645.048 Email: info@behomepartners.be Website: www.behomepartners.be
BE HOME PROJECT SRL operates the Be Home Partners estate agencies in Nivelles and Braine-l'Alleud.
2. Scope
This privacy policy describes how Be Home Partners collects, uses, keeps and protects the personal data of visitors and users of the website www.behomepartners.be.
We undertake to process your data in accordance with the General Data Protection Regulation (GDPR) and the applicable Belgian legislation.
3. Data collected
We may collect the following categories of data:
Identification data
- Title
- First name
- Last name
- Email address
- Mobile number
- Postal address
Data relating to your real estate project
- Type of property
- Location of the property
- Information provided in the forms
- Content of the messages sent
Data linked to a job application
- CV
- Cover letter
- Professional information provided voluntarily
Technical data
When you browse the website, certain data may be collected automatically:
- IP address
- Device type
- Browser used
- Pages viewed
- Visit duration
- Source of traffic
4. Purposes of the processing
Your data is collected for the following purposes:
Managing contact requests
Answering your questions and requests for information.
Making future enquiries easier
When you have accepted Functional cookies, your title, first name, last name, email address and mobile number may be stored in your browser to prefill these details when you use another form later. This data remains on your device and is not used for analytics or marketing purposes.
Property valuation
Handling valuation requests and contacting you again regarding your real estate project.
Real estate support
Informing you about the services offered by Be Home Partners.
Recruitment
Analysing the applications received via the website.
Improving the website
Measuring website traffic and improving how it works.
Marketing and communication
Where the law allows or with your consent, sending you information about our services, our properties or the agency's news.
5. Legal basis for the processing
Depending on the case, the processing is based on:
- your consent;
- the performance of pre-contractual measures at your request;
- the performance of a contract;
- compliance with legal obligations;
- the legitimate interest of Be Home Partners in developing its business and improving its services.
- your consent to store your contact details in your browser to prefill future forms when you accept Functional cookies;
6. Retention period
Data is kept only for as long as necessary for the purposes for which it was collected.
As a guide:
- contact requests: maximum 3 years after the last exchange;
- valuation requests: maximum 5 years;
- speculative applications: maximum 2 years with the candidate's agreement;
- accounting and legal obligations: according to the periods set by the applicable legislation.
Contact details stored in the browser
Contact details used for prefilling are kept for a maximum of 180 days and never beyond the validity of your Functional cookies consent. They are deleted when you disable this category through "Manage cookies".
At the end of these periods, the data is deleted or anonymised.
7. Recipients of the data
The data may be accessible to:
- the staff of Be Home Partners;
- certain technical processors involved in running the website;
- IT service providers;
- digital marketing providers;
- the competent authorities where the law requires it.
We never sell your personal data to third parties.
8. Cookies and measurement tools
The website may use various tools to measure traffic, improve the user experience and analyse the performance of our marketing campaigns.
Functional storage
Functional cookies and similar technologies may remember certain preferences to improve your experience. With your consent, your browser's local storage may also keep your title, first name, last name, email address and mobile number to prefill your next forms. You can delete this information at any time by disabling Functional cookies through "Manage cookies".
These tools may place cookies subject to your consent where it is required.
For more information, please see our cookie policy.
9. Data security
We implement appropriate technical and organisational measures to protect the data against:
- loss;
- unauthorised access;
- alteration;
- disclosure;
- misuse.
Despite these measures, no IT system can guarantee absolute security.
10. Your rights
In accordance with the GDPR, you have in particular the following rights:
- right of access;
- right to rectification;
- right to erasure;
- right to restriction of processing;
- right to object;
- right to data portability;
- right to withdraw your consent at any time where the processing is based on it.
Any request can be sent to:
info@behomepartners.be
We may ask you for proof of identity in order to handle your request.
11. Complaint to the Data Protection Authority
If you believe that your rights are not being respected, you can lodge a complaint with:
Data Protection Authority Rue de la Presse 35 1000 Brussels Website: https://www.dataprotectionauthority.be
12. Changes to this policy
Be Home Partners reserves the right to amend this privacy policy at any time to take account of legal, regulatory or technical developments.
The version published on the website always prevails and replaces any earlier version.